Be the Disrupter, Not the Disrupted
- 2.74 MB
Empowered customers and new digital technologies are challenging enterprises to transform the way they conduct business and engage with customers.
Business process professionals can be the change agents to ensure their organizations are the disrupters rather than the disrupted by driving meaningful digital transformation.
Dr. Louis Blatt, Senior Vice President at Pegasystems, shares best practices and lessons learned from his work with some of the world’s largest organizations that have embarked successfully on this journey. Dr. Blatt’s session will arm attendees with practical advice on how to champion their organization’s digital transformation journey.