B2B Customer Lifecycle Suite for CSPs

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Evolve as Fast as Your Customers

Pega’s B2B Customer Lifecycle Suite is the only communications industry solution that includes sales, CPQ, fulfilment, and customer service all on our Pega 7 unified platform.

Leading CSPs like Telecom Italia, Vodafone, Orange Business Services and Telstra are reinventing the B2B customer experience and delivering outstanding results using our “wrap and renew” 90-day cloud implementation approach:

  • Lead to contract – reduce quote times up to 70%, increase sales by 10% (or more)
  • Order to cash – streamline delivery up to 70%; eliminate fallout by 50%
  • Trouble to resolve – improve NPS by 50 pts, reduce AHT by 20%


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