Events & Webinars

Healthcare Summit

Event

Join your peers at our seventh annual summit to discuss the issues, challenges and opportunities facing the industry, including the impacts of "the digital first customer" and the emergence of artificial intelligence.

Creating Winning Sales Experiences is Easier Than You Think

Join Pega, UnitedHealthcare and Optum to learn how market-leading organizations are combining digital convenience, agent experience and technology to create winning sales experiences.

Global Order Management at GE Healthcare

Join Pega, UnitedHealthcare and Optum to learn how market-leading organizations are combining digital convenience, agent experience and technology to create winning sales experiences.

Customer Engagement For Life Sciences

Join Pega and guest speakers from Telerx and Virtusa to learn how to move from transactional, data-centric views focused on individual interactions to true omni-channel patient engagement journeys.

News & Media Coverage

Article

WellCare partnered with Pega to provide a complete and real-time member view.

Article

Here are five ways companies are transforming sales and marketing optimization to improve outcomes.

Article

Here’s how life sciences firms can deliver more personalized customer interactions.

Article

Here are the essential ingredients for creating a digital transformation CoE.

Article

How to overcome the three major obstacles of customer centricity.

Related Resources

Personalized customer service

Pega Customer Service for Healthcare tailors interactions and eliminates channel barriers.

Healthcare prevcard 4

White paper

Context-driven applications for healthcare

Examine the requirements for a context-driven architecture.

Healthcare prevcard Anthem

Case study

Anthem’s secret for next-generation service

Intelligently centralizing data so that each customer service call is contextual and exceptional.