Passer directement au contenu principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld 2017: Transavia Airlines - Breaking Organizational Silos for a Great Customer Experience (Presentation)

Télécharger maintenant

Transavia is a small European Airline, part of the Air France-KLM group. Transavia is transforming their airline’s operations, breaking away the silos between commerce and operations by connecting data from their flights, customers, and employees. This is facilitating a constant one-to-one dialogue with their customers and providing employees with contextual information for a smooth operation. The goal: creating a memorable and seamless customer journey, while simultaneously achieving operational excellence.


Tags

Ressources associées

Best of Pega

Recherches et analyses recommandées

Découvrez les nouveautés et tendances actuelles et à venir.

Parcourez notre sélection
Why Pega

Pourquoi Pega ?

Notre puissant logiciel n'est pas notre seul atout.

En savoir plus
Partager cette page Share via x Share via LinkedIn Copying...