Training and Certifications at PegaWorld 2018

Hone your skills

Take advantage of powerful learning opportunities only available at PegaWorld.

Developer Day

Attention developers and IT leaders: We heard your feedback and designed a full-day program at PegaWorld just for you. Developer Day is the place to learn about exciting new tech. Spaces are limited, so enroll now.


Wednesday, June 6, 8:30am – 3:30pm


PegaWorld 2018, MGM Grand, Las Vegas


Four unique tracks, limited to 100 participants each, focused on the latest innovations.

Hands-on workshops
Exclusive Ask Me Anything sessions with product managers and engineers
Pega Challenges to test your newfound knowledge
Unbelievable career networking, food, and drinks

Four Unique Tracks

Add Developer Day to your PegaWorld registration for only $300.

Building Consumer Grade UX*

Experience how Pega's powerful UX system allows you to build anything from scratch or radically improve existing apps with minimal work. Learn about best practices in front-end development, extending existing apps via mashup, and building for specific use cases. You'll gain hands-on experience creating reusable design components empowering you to build modern apps that are adaptive and responsive across web and mobile.


Join Pega experts for best practices on how to quickly test and deploy Pega applications using our unique DevOps Made Easy and Open approach. You'll get hands-on, step-by-step, walkthroughs on setting up and optimizing a continuous delivery pipeline, creating automated tests and adopting testing best practices.


Got bots? In this track, you’ll learn how to solve business problems with Pega Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA), and discover how to make them part of an end-to-end digital process automation strategy. Gain hands-on experience building robotic automations on the Pega Platform and see the transformational power of robotics as part of a digital process automation strategy.

AI and CRM

Start with the basics: building Next-Best-Action strategies using Customer Decision Hub (CDH) to generate personalized, real-time recommendations. Then dive deeper, using Pega's AI capabilities to evaluate customer context, simulate offer performance, project quota attainment, and even help agents negotiate personalized bundles for customers. Leave with a strong working knowledge of applying AI within CRM and that you can put to work for your organization.

*It’s essential that you have hands-on experience with the Pega Platform. Get prepared for this track live at PegaWorld or online.

Hands-on training

Stay current. Add a skill to your CV. Discover new ways to tackle your most challenging projects. Led by expert instructors, our hands-on training courses are designed with your success in mind. Note: Hands-on training courses are offered on Sunday, June 3, 2018 to PegaWorld attendees only for an additional fee of $200 per course. Pre-registration is required.

Morning 9:00am - 12:30pm

System Administration: Securing and Maximizing Your Environment

Pega Workforce Intelligence and Pega Robotic Automation Overview

Pega Customer Service Overview

Pega Marketing Overview

Pega Platform Overview

Afternoon 1:30pm - 5:00pm

Pega Customer Decision Hub Overview

Pega Workforce Intelligence and Pega Robotic Automation Overview

Pega Sales Automation Overview

Using Agile Methodology to Empower Business Users

Pega Platform Overview

On-site certifications

Pega’s Professional Certification Program ensures you have the skills and knowledge to successfully implement Pega technology at your organization. Get certified at PegaWorld 2018 and join thousands of technology leaders using Pega software to deliver groundbreaking results.

Exam Location

The MGM Grand | Room TBD: All Pegasystems exam times range from 90 - 120 minutes. Please arrive at least 10-15 minutes prior to your scheduled exam to allow for the exam admission process. Note: Room is subject to change; check at the Information desk for room confirmation. For questions about exam registration for PegaWorld 2018, please contact Follow us @PegaDeveloper.

Free Pega Exam Retake Voucher Offer

With your paid exam registration for PegaWorld 2018, Pega Academy is offering a free Pegasystems exam retake voucher. The free retake voucher is only valid for conference attendees who take a Pega exam at PegaWorld 2018 and do not pass. You will have three months to use the voucher to re-take the same exam.

Certification Exam Hours

Sunday, June 3

9:30 am – 11:30 am | 25 seats

12:30 pm – 2:30 pm | 25 seats

3:30 pm – 5:30 pm | 25 seats

Monday, June 4

11:30 am – 1:30 pm | 25 seats

2:30 pm – 4:30 pm | 25 seats

Three Ways to Register

Online Registration

Access the PegaWorld 2018 exam registration site to register online. Log in with your Pearson VUE account. If you do not have a Pearson VUE account, create one when you register online.

Telephone Registration

Register with a Pearson VUE call center agent. In the US and Canada call toll-free (888) 415-2768. To speak with an agent outside of the US or Canada, view our complete telephone list. Please indicate that you want to take the exam at the PegaWorld 2018 conference location.

On-site Registration

To register on-site at PegaWorld, stop by the Pega exam location [Room TBD] on Sunday, June 3 or Monday, June 4. You can register to take your exam the same day (as space allows). Pega Academy personnel will be available to assist you.

NOTE: Pearson VUE is the exam provider for Pegasystems. Pegasystems certification exams are $175 USD per attempt, payable with a valid credit card when you register.

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