Experience how Pega Knowledge Management increases self-service deflection and empowers customers to solve their own problems in their own time.
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Kundenservice
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With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
Showcase an exciting new GenAI capability released in Infinity 24.1 which allows customers, call center agents, and back-office users to get fast answers to questions based on a company's knowledge base.
VIDEO: Pega Customer Service for Healthcare bietet eine zentrale Plattform für personalisierte Interaktionen, die kanalübergreifend arbeitet und Prozesse automatisiert.
Pega Email Bot revolutionizes email, making the handling process easier and faster than ever before. Save time, cut costs, and drive timely and personalized experiences across email and all other channels.
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
VIDEO: Pega Care Management ist eine Anwendung, die Sie dabei unterstützt, Ihr Kostenmanagement neu aufzustellen, Ihre Services besser zu koordinieren und gleichzeitig eine individuelle Gesundheitsversorgung anzubieten. . Konzentrieren Sie sich ganz auf den medizinischen Bereich.
Achieve true agility with Pega’s Situational Layer Cake. With businesses constantly changing, see how easy it can be to continuously adapt to what’s different and new without affecting the existing layers.
Modernisierung von Unternehmen
Operative Leistungsfähigkeit
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