PegaWORLD 2012 Video: Beyond Systems Modernization: BPM as the Catalyst for Enterprise-Wide Transformation at Health Net
Unlocking the transformational powers of BPM involves changing processes, people and technology alike. Those companies realizing maximum BPM benefit have evolved their approach to software delivery and stakeholder involvement alongside their execution of strategic platform development and process re-design. Hear how one company is optimizing BPM for health care modernization, deploying several Pega Solutions including Sales Process Manager, Claims Repair, and CPM for Healthcare, across 12 large projects spanning multiple LOBS including Medicaid, Commercial and Military programs.
In this session you will learn:
- Execution of a broad range of system modernization projects, replacing and wrapping numerous legacy systems
- Operations of a Center of Excellence and focused SDLC improvements to facilitate rapid project delivery
- How Health Net gained executive sponsorship, conducted training & created awareness culminating in widespread BPM support