Zum Hauptinhalt wechseln

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PW 2013 Presentation: Social Media for a Smarter Enterprise - A Mahindra Satyam Session

Log In to View

Social media data about consumers is like gold dust for companies. However businesses are unable to harness the full potential of it since the solutions available focus either on analytics or on engagement. Mahindra Satyam has developed its social media solution to address this gap in the knowledge. It leverages Pega as the engagement platform and it is integrated to Satmetrix, a leading NPS and analytics tool to provide actionable insights.

  • How to avoid potentially catastrophic social media crises
  • How to improve NPS: increase revenue growth and lower costs through increased loyalty of end-customers
  • About intelligent filtering and smart routing: focus on high risk posts and revenue opportunities

Weiteres Informationsmaterial

Best of Pega

Empfohlene Studien und Insights

Neuigkeiten und aktuelle Trends entdecken

Informationsmaterial entdecken
Why Pega

Warum Pega?

Eine außergewöhnlich leistungsstarke Software ist nicht das Einzige, was Pega auszeichnet.

Mehr erfahren
Weiterempfehlen Share via x Share via LinkedIn Copying...